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Make sure you read these important terms and conditions before using our services (don't worry, there is no confusing or hidden "small print") - if you have any queries, do get in touch.
By using The Services, you are deemed to have accepted our conditions of use and disclaimers.
The Services are comprised of:
1. Call2Abroad Landline/wireline service
2. Call2Abroad mobile top-up service
3. Call2Abroad mobile dial-through service
General – applies to all of The Services
Callers must ensure they have bill payer's permission before using The Services.
All calls to Call2Abroad access numbers are billed by your telephone line provider at their relevant 07744, 020, 0870, 0871, 0844, 0845, and relevant 0905 rates.
Calls are charged from time of connection to the The Services, so we advise replacing the handset after a short period if your calls are engaged or unanswered.
When calling from a mobile, remember to only press the call or send button after dialling the access number but not again after dialling the destination number.
When reviewing the rates to Destinations, calls to mobile phones, premium rate numbers and pagers are not included unless otherwise stated (usually listed separately).
Call2Abroad reserves the right to terminate fraudulent calls.
The Services are provided subject to availability.
1. Call2Abroad Landline/wireline service (marketed as “home/office landline” service)
Prices quoted on this web site are for calls made from standard BT landlines. Whilst most other home landline providers charge the same as BT, we suggest checking in advance with your provider (if it’s not BT).
Charges for calls made from mobile phones and other service providers may vary.
2. Call2Abroad mobile top-up service (marketed as “mobile service” or “pay-as-you-go mobile service”)
Bill payers' permission must be obtained before sending a text message from a mobile.
Text top-ups must be made from a valid UK mobile number. This is a reverse-billed text service. The text message request is for a £5 top-up and will be charged at your standard mobile operator's text rate. You receive a text message back from us costing 500p which will be credited individually.
If premium text message barring is in operation on your mobile phone attempting to text will not result in a top-up charge but you may be charged your mobile operators standard text rate.
Charging for access numbers by your service provider is from the time of connection to the service. The cost of calls to the 020 access number will be charged at your standard mobile rate to a landline or can be used as part of your mobile inclusive minutes. Your mobile phone service provider may charge for access to “freephone” numbers and charge different rates for access via 0845 numbers.
Calling subject to availability and these terms are subject to change. Rates are effective from 23/12/2006 and may change without prior notice.
Calls are charged per minute and call charges will be rounded to the nearest penny.
Remember to only press the call or send button after dialling the access number but not again after dialling the destination number.
Calls made to mobiles may cost more, unless specifically mentioned in the destination list. Calls to non-geographic numbers and foreign premium rate numbers are charged at different rates to that of the country.
If a particular phone number account has had no topups for 90 days or more then we reserve the right to close the account and zero any credit balance that may be remaining. Topups made within 90 days of the previous topup extendes the balance of the whole account by a further 90 days
3. Call2Abroad mobile dial-through service (marketed as “free calls using your pay-monthly inclusive minutes”)
You need to have a pay monthly phone with cross-network minutes on O2: other networks may include calls as part of inclusive minutes. If in doubt, check with your network.
Ensure you dial the access number specific to your network.
Where calls are included, calls made by mobile phone contract users will utilise inclusive cross network minutes. When all inclusive minutes have been used, calls will be charged at regular cross network call rates (subject to individual mobile phone provider - some providers may charge for these calls - check in advance).
When calling from a mobile, remember to only press the call or send button after dialling the access number but not again after dialling the destination number.
It is up to you to check with your network whether calls to our access numbers are included in your inclusive minutes - we advise checking prior to calling
Some countries are excluded from this service. The service provider operates under Ofcom license.
By using this web site, you are deemed to have accepted our conditions of use and disclaimers.
Privacy Policy
Call2Abroad collects data when you use the Call2Abroad web site at www.Call2Abroad.co.uk. Currently data is used solely for the purpose of sending our registered users newsletters regarding the Call2Abroad service. If a registered user wishes to be removed from the database this can be quickly and easily achieved by either
a) contacting us using the form available at www.call2abroad.com/contact-us/ or
b) clicking 'click here to sign off the mailing list' at the bottom of any Call2Abroad newsletter.
Whenever you enter your email address in any place on our website, or even when you send an email to our team, you can't help but provide us with data on yourself. Providing us with this information is at your option, but we promise not to use this information without your prior say-so except as described above in providing periodic newsletters regarding the Call2Abroad service. Like many web sites, we may also automatically receive general information that is contained in our server log files such as your IP address and cookie information.
We may use data to customize and improve your user experience on this site and our service. We will make efforts so that your Data will not be provided to third parties unless (i) provided for otherwise in this Privacy Policy; (ii) we obtain your consent, such as when you choose to opt-in or opt-out to the sharing of Data; (iii) a service provided on our site requires the interaction with or is provided by a third party, by way of example an Application Service Provider; (iv) pursuant to legal process or law enforcement; (v) we find that your use of this site violates this Policy, Terms of Service, other usage guidelines or as deemed reasonably necessary by us to protect our legal rights and/or property; (vi) this site is purchased by a third party whereby that third party will be able to use the Data in the same manner as we can as set forth in this Policy. In the event you choose to use links that appear on our site to visit other web sites, you are advised to read the privacy policies that appear on those sites. We accept no responsibility whatsoever as to the content of sites we link to.
We may make changes to this Policy from time to time. We will notify you of substantial changes to this Policy either by posting a prominent announcement on our site and/or by sending a message to the e-mail address you have provided to us that is contained within your user settings.
While this Privacy Policy states our standards for maintenance of Data and we will make efforts to meet them, we are not in a position to guarantee these standards. There may be factors beyond our control that may result in disclosure of data. As a consequence, we disclaim any warranties or representations relating to maintenance or nondisclosure of Data.
If you have any questions about this Policy or our web site, please feel free to contact us using the form available at www.call2abroad.com/contact-us/
Conditions of use
This web site is owned and operated by the publishers of Call2Abroad. Any reference to "we" or "our" in the following terms, conditions and disclaimers shall be construed accordingly.
Disclaimers
Given the impeccabilities of technology and the online environment, Call2Abroad does not warrant (either expressly or impliedly) that the function, operation or accessibility of this web site will be uninterrupted or error-free, that defects will be corrected, or that this site or the servers that makes it available will be free of viruses or other harmful elements. As a condition to become a visitor to and a user of this web site, you agree that your access will be subject to the terms and conditions set forth in this notice and that access is undertaken at your own risk. The publishers of Call2Abroad shall not be liable for damages of any kind related to your use of or inability to access this site.
We endeavour to present the most recent, most accurate, and most reliable information on our web site at all times. However, we make no claims to its accuracy, either expressed or implied. There may be occasions when some of the information featured on the Call2Abroad web sites may contain incomplete data, typographical errors, or inaccuracies. Any errors are wholly unintentional and we apologise for any inconvenience which this might cause. We reserve the right to amend errors, make changes to our Web site, or to update information at any time without prior notice and without there being any liability on our part.
We shall not be liable to any person for any loss or damage of any kind (whether or not we ought reasonably to have known of or had been advised of the possibility of the same) which may arise from the use of this web site or any of the materials or information contained in it.
Copyright
All designs and content featured on the Call2Abroad web sites, including navigational buttons and images, artwork, graphics, text, any photography and the likes are the copyright of the publishers of Call2Abroad and its content providers. Permission is granted to users to electronically copy or print portions of this site for their own personal, non-commercial use. Any other use of materials on this site without the prior written consent from Call2Abroad is strictly prohibited.
Cyber squatters
Cyber squatters or other unauthorised persons may register in bad faith a confusingly similar Domain Name with the deliberate intention of taking unfair advantage of the Call2Abroad reputation and goodwill.
Call2Abroad operates from only the web site addresses http://www.Call2Abroad.co.uk, http://www.Call2Abroad.co.uk (and associated sub-domains). Any other Domain Name that appears to represent itself as being the web site of Call2Abroad is not in any way related to us and represents an unlawful infringement of our rights, reputation and goodwill. We are not responsible and can not be held liable to any person for the contents or anything related to these other 'Call2Abroad' Web sites.
Queries
Queries should be addressed in the first instance using the form available at www.call2abroad.com/contact-us/
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